Use of personal data collected
Who we are
Welcome to the LePetitCordon.com website, created and published by HAMEL MATTHIEU, a sole trader with head office at 11 rue des aulnes 35890 - Bourg Des Comptes FRANCE, registered in the Rennes Métropole Trade and Companies Register under SIREN number 817 989 585 and VAT number FR8817989585.
Director of publication: Matthieu HAMEL
Tel: 06 61 08 17 25
Mail: you can contact us using our online form.
The Le Petit Cordon UK e-boutique is created and hosted by
HAMEL Company Matthieu
11 rue des aulnes
35890 Bourg Des Comptes FRANCE
Telephone: 06 61 08 17 25
Contact forms
We use the Contact Form extension for our contact form. We simply collect your e-mail address and name. We retain contact form submissions for one year for customer service purposes, but do not use them for commercial purposes.
Cookies
If you leave a review on our site, you will be asked to save your name, e-mail address and website in cookies. This is only for your convenience, so that you don't have to enter this information if you post another review later. These cookies expire after one year.
If you have an account and log on to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It contains no personal data and will be deleted automatically when you close your browser.
When you log in, we will set a number of cookies to record your login information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you check "Remember me", your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.
The cookies used on our site enable us to offer you the following services:
- Saving the cart,
- identification during a new visit,
- personalization of the commercial offers that we propose to you according to your browsing history.
Most cookies are intended to enable or facilitate your browsing and are necessary for the operation of our online store.
The use of cookies, whether our own or third-party, that are not necessarily necessary for the operation of the site requires your express consent.
You can express your consent or oppose the use of cookies by setting your connection device appropriately. To do this, please refer to your browser's user guide.
Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded contents if you have a logged-in account on their website.
Statistics and audience measurement
In order to improve your shopping experience, we collect and analyze your session data via the Google Analytics tool. For more information, please read their privacy policy: https: //www.google.com/analytics/learn/privacy.html?hl=fr
Use and transmission of your personal data
Personal data collected on our site is used to process orders and manage commercial relations (deliveries, invoices, after-sales service).
We may also use your data for advertising purposes, either after obtaining your express consent, or within the limits authorized by law. We may also use your data to comply with our legal and/or regulatory obligations.
Data storage periods
If you leave a comment, the comment and its metadata are retained indefinitely. This makes it possible to automatically recognize and approve subsequent comments, rather than leaving them in the moderation queue.
For users who register on our site (where possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.
The rights you have over your data
If you have an account or if you have left comments on the site, you may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You can also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.
Transmission of your personal data
Visitor comments can be checked using an automated spam detection service.
Contact information
To contact us, please use the contact form on this page.
Product Details
In order to protect your data, we have implemented stringent security rules.
How we protect your data
We work with the secure online payment platform Stripe, which offers PCI-DSS compliant payments by integrating Stripe tokenization via Stripe Elements or iOS or Android bindings. We accept Visa, Eurocard/Mastercard and American Express.
To make the payment by credit card, the Client is in direct interaction with the server of the platform Stripe Secure. It is specified that at no time will the customer's banking data pass through the Site's computer system.
The Site is also secured by S.S.L 3.0 (Secure Socket Layer) encryption to protect all data relating to payment methods. The card is debited when the order is validated on the Site, unless the server is unavailable.
Procedures in the event of a data leak
We have chosen to implement a security extension to ensure effective protection against possible cases of data theft. In the event of suspicious activity, the IP address is blocked to ensure trustworthy traffic on our site.
CNIL formalities
The processing of personal data carried out on our site has been declared to the Commission Nationale Informatique et Libertés under number 2140987 v 0.
What we collect and store
During your visit to the site, we track :
- Products you've seen: we use these, for example, to display products you've recently seen.
- Location, IP address and browser type: we use these to estimate taxes and delivery charges.
- Delivery address: we'll ask you to enter this so that we can estimate delivery costs before you place your order, and send it to you!
We use cookies to track the contents of the cart while browsing our site.
When you purchase from our website, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, payment/credit card details and possibly account details such as username and password. This information will be used for :
- Sending information about your account and order
- Respond to requests, including refunds and complaints
- Payment processing and fraud prevention
- Set up your account for our store
- Comply with any legal obligation, such as tax calculation
- Improve our store offers
- Send you marketing messages, if you choose to receive them
If you create an account, we store your name, address, email, and phone number, which will be used to pre-fill the the order forms for the next orders.
We generally store your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obliged to continue to store it. For example, we store order information for 3 years for tax and accounting purposes. This includes your name, e-mail address and billing and shipping addresses.
We also store comments or notices, if you choose to send them.
Who in our team has access to the data
Members of our team have access to the information you provide. For example, store administrators and managers have access to :
- Order information such as what was purchased, when and where it should be sent, and
- Customer information such as your name, e-mail address and billing and shipping information.
Our team has access to this information to process orders, process refunds and assist you.
Payments
We accept payment via PayPal. When processing payments, certain data will be transmitted to PayPal, including information required to process the payment, such as the total amount or billing information.
Please read PayPal's privacy policy for more details.
We also accept payments via Stripe. When processing payments, certain data will be transmitted to Stripe, including information required to process the payment, such as the total amount or billing information.
Please read Stripe's privacy policy for more details.
Cookie policy
This cookie policy was last updated on April 2, 2021 and applies to citizens and legal permanent residents of the European Economic Area.
1. Introduction
Our website, https://lepetitcordon.com (hereinafter referred to as "the website") uses cookies and other related technologies (for simplicity, all these technologies are referred to as "cookies"). Cookies are also placed by third parties engaged by us. In the document below, we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small, simple file sent with the pages of this website and stored by your browser on the hard disk of your computer or other device. The information stored in this file may be sent back to our servers or to the servers of third parties concerned during a subsequent visit.
3. What are scripts?
A script is a piece of code used to make our website function correctly and interactively. This code is executed on our server or on your device.
4. What is an invisible tag?
An invisible tag (or web beacon) is a small piece of text or image invisible on a website, used to track website traffic. To do this, various data about you is stored using invisible tags.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website function correctly and that your user preferences are taken into account. By setting functional cookies, we make it easier for you to visit our website. For example, you don't have to enter the same information again and again when visiting our website, and items remain in your shopping cart until you pay. We may set these cookies without your consent.
5.2 Statistical cookies
We use statistical cookies to optimize the user experience on our website. With these statistical cookies, we obtain information about the use of our website. We ask for your permission to place statistical cookies.
5.3 Advertising cookies
On this website, we use advertising cookies, which allow us to personalize ads for you; and we (and third parties) will obtain information about campaign results. This happens through a profile we create based on your browsing and clicks, on and off https://lepetitcordon.com. With these cookies, you are associated with a unique ID as a website visitor, so that you don't see the same ad more than once, for example.
5.4 Marketing/tracking cookies
Marketing/tracking cookies are cookies or any other form of local storage, used to create user profiles in order to display advertising or to track the user on this website or on several websites for similar marketing purposes.
Because these cookies are marked as tracking cookies, we ask you for the right to set them.
5.5 Social network buttons
We have included buttons on our website so that Facebook and Instagram can promote web pages (e.g. "Like", "Save") or share (e.g. "Tweet") on social networks such as Facebook and Instagram. These buttons work with pieces of code from Facebook and Instagram themselves. This code places cookies. These social network buttons may also store and process certain information in order to show you personalized advertising.
Please read the privacy statement of these social networks (which may be modified from time to time) to find out what they do with your (personal) data processed using these cookies. Recovered data is anonymized as far as possible. Facebook and Instagram are located in the United States.
6. Set cookies
7. Consent
When you visit our website for the first time, we will show you a pop-up window with an explanation about cookies. As soon as you click on "Save preferences" you authorize us to use the categories of cookies and extensions you have selected in the pop-up window, as described in this cookie policy. You can disable the use of cookies via your browser, but please note that our website may no longer function correctly.
7.1 Manage your consent settings
8. Your rights concerning personal data
You have the following rights concerning your personal data:
- You have the right to know why your personal data is needed, what will happen to it and how long it will be kept.
- Right of access: you have the right to access your personal data known to us.
- Right of rectification: you have the right at any time to add to, correct, delete or block your personal data.
- If you give us your consent to process your data, you have the right to revoke this consent and have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the data controller and to transfer them in their entirety to another data controller.
- Right to object: You may object to the processing of your data. We will comply, unless there are grounds for doing so.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie policy. If you have a complaint about the way we process your data, we would like to hear about it, but you also have the right to lodge a complaint with the supervisory authority (the data protection authority, such as the EDPS).
9. Enable/disable and delete cookies
You can use your web browser to delete cookies automatically or manually. You can also specify that certain cookies cannot be placed. Another option is to modify your browser settings so that you receive a message each time a cookie is set. For more information on these options, please refer to the instructions in your browser's Help section.
Please note that our website may not function properly if all cookies are disabled. If you delete cookies from your browser, they will be placed again with your consent when you revisit our websites.
10. Contact
For questions and/or comments about our cookie policy and this statement, please contact us using the following details:
Matthieu HAMEL
11 rue des aulnes
35890 BOURG DES COMPTES
France
Website: https: //lepetitcordon.com
E-mail: contact@lepetitcordon.com
This cookie policy has been synchronized with cookiedatabase.org on April 2, 2021