Terms & Conditions

preamble

The merchant site lepetitcordon.com (hereinafter referred to as the site) is an electronic commerce site accessible by the Internet, open to any user of this network (hereinafter referred to as Web surfer). It is published by the micro enterprise HAMEL Matthieu referred to as the "company", personal merchant business, whose registered office is located at 3, lieu-dit la haute rouesnais – 35890 LAILLE FRANCE, registered in the register of Commerce and companies of Rennes Métropole under the number of SIREN 817 989 585 and whose VAT number is FR8817989585.
The site allows this company to offer for sale textile products and accessories manufactured for the company or its potential trading partners (hereafter referred to as the "products") to users browsing the site (hereafter referred to as customers). For the purposes hereof, it is agreed that the client and the company shall be collectively referred to as the parties and individually referred to as a party.

It is specified that the purchases of products on the site are reserved for legal persons or natural persons having the quality of consumers being over 18 years old and having full legal capacity.

The site allows the purchase of products for resale. As such, the customer's attention is particularly drawn to the fact that any order must not have an abnormal character. Any order of a product proposed on the site implies the full and complete adherence of the customer to these terms and conditions of sale.

The company reserves the right to modify the present general conditions of sale at any time by publishing a new version on the site. The applicable general conditions of sale are those in force on the site on the date of placing the order.

Article one. object

These general conditions of sale govern the rights and obligations of the parties resulting from the online sale of the products offered on the site. They form a contractual package with the order form and the invoice communicated to the customer and apply to the exclusion of any other document.
In the event of a contradiction or discrepancy between the terms of these three documents, the documents should prevail in the following order:

– the invoice,
– the summary order form, and
– These general terms and conditions of sale.

Article 2. Products – prices

2.1. articles

Only the articles appearing on the website on the day of its consultation by the customer are offered for sale. To this end, the customer is informed when placing his order of the availability of the item he wishes to select. In case of questions relating to the unavailability of an item, the customer may contact customer service. The photographs illustrating the products presented are the most accurate reproduction possible, but have no contractual value. The customer is invited to consult the description of each article to know the essential characteristics.

2.2 price

Prices are indicated NET to be paid in euros, excluding preparation and delivery costs (i.e. without VAT: VAT not applicable, according to article 293 B of the CGI). The prices applied are those appearing on the site at the time of ordering. The lump sum of participation in the preparation and delivery costs is communicated to the customer on the correct summary of the order, before validation of the latter.

Article 3. order

3.1. registering the order

Any new customer must fill in the fields proposed to create his profile which will be accessible in the "my account" section. The customer must accurately fill in the form made available to him, on which he must mention the information necessary for his identification, including a valid email address and a password of his choice (which will be personal and which will later be used to identify themselves on the site. Any customer who already owns a customer account must log in after clicking "order", entering his/her email address and password.

The client agrees that the seizure of these two identifiers is proof of his identity.

The provision of personal information collected in connection with the sale of distance and marked with an asterisk is obligatory, this information being necessary for the processing and delivery of orders as well as for the establishment of Bills. This information is strictly confidential and will be processed in accordance with the company's privacy policy available on the site.

The customer who wishes to place an order selects the product or products of his choice by clicking on "add to my cart".

At any time the customer may:

– check the number of products contained in the basket and obtain detailed information on each of them by clicking on "my cart",
– continue with its selection of products by clicking on "continue shopping",
– complete the order by clicking on "validate".

3.2. validation of the order

After you have read the summary order form, the customer clicks "validate" to confirm his order and proceed to payment.

The validation of the summary order form constitutes the customer's consent. This consent is equivalent to a handwritten signature and is proof of the conclusion of a contract between the parties, the entire order and the chargeability of the sums owed in execution of the said order.

The company reserves the right not to validate the order in the event of:

– Exceeding the ceiling indicated in the preamble hereto (prohibition of purchase for resale, limit of purchase of a maximum quantity of thirty (30) items per order and/or abnormal character of the order),
– Abnormal or abusive claims in accordance with article 5 below,
– Abnormal or abusive exchanges and returns in accordance with article 8 below,
– Existing dispute (s) with the client,
– Total or partial non-payment of a previous customer order,
– Refusal to authorise payment by bank card of banking institutions.

The price owed by the customer is the amount indicated on the summary order form which the customer has read before validating his order.

The customer pays his order by credit card (Visa, EuroCard/MasterCard, American Express) in accordance with the provisions of this article.

To pay his order by credit card, the customer must send the number of his credit card and, according to the type of the latter, the expiration date of the latter as well as the cryptogram number (3-digit number on the back of his credit card).

The debit of the card is made at the time of the validation of the order on the site, unless the server is unavailable.

It is specified that in order to make its payment by credit card, the client interacts with the server of the secure platform stripe.

The site is subject to secure socket layer (S.S. L 3.0) encryption in order to protect all data related to payment methods. The online payment platform, stripe, offers payments that conform to PCI-DSS rules by integrating stripe tokenization via stripe elements or iOS or Android bindings.

It is specified that, at no time, the client's Bank data is transferred to the computer system of the site.

However, in the case of fraudulent use of his credit card, the client is invited, upon notice of this use and after having objected to his bank, to contact the customer service, which will tell him the procedure to be followed by mail on contact@lepetitcordon.com or via Facebook chat.

3.3. acknowledgement of receipt of the order

At the end of the payment, a summary document of the order is forwarded by the company to the customer, by e-mail to the e-mail address indicated by it, immediately and at the latest before the delivery.

The order form is registered on the company's registers, which are kept on a reliable and durable medium. The customer agrees that the purchase order is considered as proof of the contractual relations between the parties.

The customer will be able to print the summary order form sent with the acknowledgement of receipt. The order summary will also be available in "my account".

Article 4. delivery

The company will make its best efforts to ensure that the order is delivered, within an average period of two (2) to five (5) working days and undertakes in any event to deliver them within a maximum of twelve (12) working days from the day following the payment of the command e. it is specified that the orders registered on the site on Friday afternoon from 1 p.m. on Saturday or Sunday will be processed the following Monday. Orders registered on the site on a public holiday will be processed on the next business day.

The products ordered by the customer are delivered to the address indicated by the customer. The customer has the possibility to have the products delivered to a different address than his own.

The delivery may not be ensured in case of force majeure as defined in article 10.1 below.

Article 5: receipt of the order

Upon receipt of the order, it is the customer's responsibility to verify the conformity of the products received in execution of his order. Any anomaly concerning the delivery (i.e.: missing or damaged products, products not complying with the order, damaged parcel) must be notified, within fifteen (15) days of receipt of the products to the company's customer service, by one of the following means:

– by simple mail, by writing to the following address:
Company HAMEL Matthieu
3 la haute rouesnais
35890 laillé – FRANCE

– by mail on contact@lepetitcordon.com

– via Facebook online chat

Unless otherwise justified, any claim made beyond the fifteen (15) days following receipt of the products shall be inadmissible.
In the event of abnormal or abusive claims, the company may refuse to serve a subsequent order.
The customer will have the choice between an Exchange or a refund of the price of the order (to be notified during the contact), at the latest within thirty (30) days from the notification of the anomaly to the customer service, according to the case of figure of the return produced.
The company reserves the right to ask the customer to return the product that is not compliant or damaged.

Article 6. Right of withdrawal

The customer has a period of fifteen (15) working days from the date of receipt to return, at his expense, all the items he ordered. To be able to be returned, the items must not have been worn. Items must be returned to their status at the following address:

Company HAMEL Matthieu
3 la haute rouesnais
35890 laillé – FRANCE

and accompanied by the return slip, duly completed.

If the above conditions are fulfilled, the company will reimburse to the customer, by re-creating on the credit card debited at the time of purchase or by having, the total amount of its order (including delivery costs), within thirty (30) days from receipt by Company, with the exception of the costs of returning the products which will remain the responsibility of the customer.

Article 7. Responsibility and warranty

All products are covered by the legal provisions of the guarantee of conformity provided for in articles L. 211-4 and following of the consumer code, as well as the guarantee of the hidden defects of articles 1641 and following of the civil code, provided that the use thereof has been Normal.

Article L211-4 of the consumer code

The seller is obliged to deliver a good in accordance with the contract and complies with the defects of conformity existing during the issuance. It also responds to defects in conformity resulting from the packaging, assembly instructions or installation when it has been put to its charge by the contract or has been carried out under its responsibility.

Article L211-5 of the consumer code

In order to comply with the contract, the property must:

1 º to be specific to the usual expected use of a similar good and, where applicable:

– correspond to the description given by the seller and possess the qualities which he has presented to the purchaser in the form of a sample or a model;

– present the qualities that a purchaser may legitimately expect in relation to the public statements made by the seller, the producer or his representative, in particular in advertising or labelling;

2 º or present the characteristics defined by mutual agreement by the parties or be specific to any special use sought by the purchaser, brought to the knowledge of the seller and which the latter has accepted.

Article L211-12 of the consumer code

The action resulting from the lack of conformity is prescribed by two years from the issuance of the property.

Article 1641 of the civil code

The seller is bound by the guarantee for the hidden defects of the sold thing which make it unfit for the intended use, or which diminish so much this use, that the purchaser would not have acquired it, or would have given only a lesser price, if he had Known.

Article 1648 (1) of the civil code

The action resulting from the defects must be brought by the purchaser within two years from the discovery of the defect.

The company shall not be liable for any inconvenience or damage inherent in the use of the Internet, such as the breakdown of the service or the presence of computer viruses.

Article 8. Assets and refunds
The customer will be able to contact the e-boutique customer relations department, who shall indicate the procedure to be followed:

– using our contact form on our website

– by mail on contact@lepetitcordon.com

– via Facebook online chat

In the event of abnormal or abusive exchanges or returns, the company may nevertheless refuse to serve a subsequent order.

8.1 return conditions

Without prejudice to the provisions relating to the legal guarantee and the right of withdrawal, the customer has a period of fifteen (15) days to return, at his expense, any products he has ordered if they do not give him satisfaction. This period runs from the date of receipt of the products.

The products, in order to be returned, must not have been worn or washed, and the products must be returned in their original condition and packaging to the following address:

Company HAMEL Matthieu
3 la haute rouesnais
35890 laillé – FRANCE

accompanied by the return slip, duly completed.

It is the customer's responsibility to retain any proof of return, which assumes that his order is returned by registered parcel or by any other means giving a certain date to his shipment.

Products returned other than in their original condition and packaging, including incomplete, damaged, worn or soiled items by the customer, will not be reimbursed.

8.2. assets and refunds via the site

If the above conditions are fulfilled, the company will reimburse the customer the price of the returned products, no later than fifteen (15) days after receipt by the company of products.

When an order has been placed with a voucher, the value of the voucher will be deducted from the amount of the refund in proportion to the number of items ordered (in percentage).

In the case of partial return of an order, no shipping costs will be refunded, these being flat-rate for an order of several products.

Article 9. Privacy

To make purchases on the site, the customer must create an account and choose an email address and a password that will be requested each time they wish to access it. The customer's personal information is thus protected by a password in such a way that the client, and he alone, has access to it. The company recommends that the client not disclose it to anyone.

The client must also not forget to disconnect from his profile and close the window of his browser after his working session, especially if the client uses a computer workstation shared with others for Internet access. The client will prevent users from accessing their personal information.

The customer is solely responsible for preserving the confidentiality of his/her password. The customer will bear only the consequences that could result from any use by third parties who have known of it.

Article 10. Various stipulations

10.1 force majeure

The company shall not be liable for any delay in execution or for the total or partial non-fulfilment of its obligations under these general conditions of sale, if such delay or non-execution is caused by an event constituting force major, in particular in the event of disruption or total or partial strike, in particular of postal services and means of transport and/or communication, flood or fire, the company shall notify the customers of an event constituting force majeure, no later than within five (5) business days following its occurrence.

The company will make its best efforts to inform the customer, as soon as possible, of the modalities of processing his order during the duration of the case of force majeure.

In the event that the case of force majeure lasts longer than one (1) month, the parties will be freed from their obligations to each other. If necessary, the company will promptly reimburse the customer for orders that have been paid but may not have been delivered.

10.2. non-partial validity

If any of the paragraphs or clauses of these general conditions of sale were to be void or unenforceable, the remainder of these general conditions of sale would remain in force, unless the obligation invalidated is an essential obligation whose deletion or cancellation would prevent the continuation of these general terms and conditions of sale.

10.3 tolerance

The fact that the company does not require the execution of any of the clauses of these general conditions of sale or to exercise any right which would be recognized by the present general conditions of sale, shall in no case be considered as a definitive waiver of that right, or to prevent it from subsequently pursuing its execution, irrespective of the duration of that abstention.

10.4. storage and archiving of transactions

The archiving of invoices is carried out on a reliable and durable medium in order to correspond to a faithful and durable copy.

1. TERMS OF USE OF THE LEPETITCORDON.COM WEBSITE

The terms of use of the site expose the rules related to the use by users of the site lepetitcordon.com (the "terms of use of the site") and may be modified in accordance with article 11 below.

The site lepetitcordon.com (the "site") belongs to and is managed by the company HAMEL Matthieu , located at 3 place-dit la haute rouesnais 35890 – LAILLE FRANCE.

If you have any questions regarding the terms of use of the site, please do not hesitate to contact customer service:

– using our contact form on our website

– by mail on contact@lepetitcordon.com

– via Facebook online chat

– by post: Entreprise HAMEL Matthieu , 3 place-dit la haute rouesnais 35890 – LAILLE FRANCE.

Article one. Purpose and acceptance:

The terms of use of the site expose the rules that apply to you during any use of the site, in particular in case of online purchases or newsletter registration (newsletters).

The terms of use of the site therefore apply to all users of the site, including customers of the company making online purchases and otherwise subject to the company's general terms and conditions of sale.

Any use of the site on your part will therefore be deemed to be acceptance of these terms of use of the site.

Article 2. Order tracking:

If you have made purchases on the site, you can follow the status of each of your orders, referenced by date, number and price incl. VAT.

You can also consult the details of each of your orders, namely the date of your order, its number, the delivery deadline, the status of your order, your delivery address, your billing address, if any, the type of product, quantity, size, colour, delivery fee, price of the gift package if applicable, and total price incl. VAT.

Article 3. Newsletter (letter of information):

You can subscribe to the newsletter of LePetitCordon.com in order to receive information on the news and events of LePetitCordon.com (new collections, contests, exclusive models, novelties etc.).

If you want to give it up later, simply send a letter to the following address:

Company HAMEL Matthieu
3 la haute rouesnais
35890 laillé – FRANCE

Article 4. Intellectual property rights:

The company informs you that the site is a protected work. m. Matthieu HAMEL owns the copyrights on each of the pages constituting this site, on its tree and on each of the elements contained therein. The site and all the elements contained therein are therefore subject to copyright: "copyright © – HAMEL Matthieu – All rights reserved ".

Unless otherwise stated, the trademarks, logos, designs, models, photographs, images and, more generally, all other elements present on the site are the exclusive property of the company, or it has obtained the rights of exploitation related thereto.

The company reminds you that any reproduction, use or modification, partial or total, of any element of the site is strictly forbidden, except prior, special and express authorization of the company.

Accordingly, the company may prosecute, in particular for infringement, against all those who, directly or indirectly, would infringe its rights. All glasses and their characteristic elements (shape, design, name...) as well as the eyewear brands (logo, name...) present on the site LePetitCordon.com remain the property of their exclusive holder (s).

Any messages, information or content that you send to the site, by e-mail or otherwise, will be processed by the company as non-confidential and completely royalty-free information, with the exception of your personal information in accordance with Privacy policy. These messages, information and content include, but are not limited to, questions, answers, comments, suggestions, and similar messages that you spontaneously send to the site.

Article 5. Hyperlinks:

Any hypertext link to secondary pages of the site is formally prohibited, unless expressly authorized by the company.

In addition, any link must be withdrawn upon request of the company.

Article 6. Warranties and liability:

The company has considered any use precaution to ensure both reliability of information and secure access to the site, in accordance with the company's privacy policy set out below.

However, the use of the Internet implies the knowledge and acceptance of the characteristics and limitations of the Internet, in particular as regards the risks inherent in any connection and transmission on the Internet, the lack of protection of certain data against possible embedeings or piracy, and the risks of contamination by viruses circulating on the network.

The liability of the company cannot therefore be incurred due to the inconvenience or damage inherent in the use of the Internet, such as for example the breakdown of the service or the presence of computer viruses.

The company shall not be liable for any damage whatsoever due to misuse of the site, or to any event constituting force majeure, in particular in the event of disturbance or strike, total or partial, flood or fire.

The company disclaims any responsibility for the information contained in sites that could be linked to the site by a hypertext link or by any other means.

The company informs you that, when you buy online, the payment page becomes invalid beyond a reasonable time to avoid fraudulent use of your credit card.

Article 7. Minor:

The company recalls that minors do not have the capacity to contract, and therefore cannot register on the site without parental authorisation, in particular to make purchases, receive the newsletter (letter of information), or register for the casting.

However, minors may consult the site and the various services offered therein, under the responsibility of their legal representative subject to these terms of use of the site.

Article 8. Sanctions:

In the event of breaches of these terms of use of the site, the company reserves the right to unsubscribe you from the site, by deleting your account, temporarily or definitively, notwithstanding any legal action that the company could sue to against you.

Article 9. Changes:

The company reserves the right to modify the terms of use of the site at any time; Therefore, the company asks you to consult them frequently on the site.

If the company makes substantial changes, you will be informed by email or a notice will be posted on the homepage of the site. The company encourages you to read all changes to the site terms of use.

The use of the site after one or more changes (s) shall be deemed to be acceptance of such modification (s). If you do not agree to any changes, you must immediately cease using the site, by deleting your account with the customer service whose contact details are given in the preamble to these terms of use of the site, and by including the services to which you inherit.

The modified site terms of use will take effect on the date you are notified of these changes.

Article 10. Applicable law and jurisdiction:

These terms of use of the site are subject to French law. In case of litigation, the French courts will be competent alone.

The parties, however, undertake to seek an amicable solution before any legal action.

2. PRIVACY POLICY LE PETIT CORDON

This privacy policy outlines privacy practices in connection with the use of the lepetitcordon.com website (the "privacy policy") and may be amended in accordance with section 9 below. The site lepetitcordon.com (the "site") belongs to and is managed by the company Hamel Matthieu , 3, lieu-dit la haute rouesnais 35890 – LAILLE FRANCE.

If you have any questions regarding this privacy policy, please do not hesitate to contact the e-boutique customer relations department:

– by e-mail: using our contact form
– by mail to the following address: Société Hamel Matthieu , 3, lieu-dit la haute rouesnais 35890 – LAILLE FRANCE.

Article one. object:

The company is concerned to protect the personal information you provide to it (the "personal information"). In this context, the Company undertakes to respect the confidentiality of the personal information transmitted.

This privacy policy explains: (a) how your personal information is used; (b) how you can correct, modify or delete the personal information that the company holds about you; (c) to whom the Corporation may disclose them; (d) the security measures put in place by the company to protect the confidentiality of your personal information and (e) how you can change your preferences for receiving letters of information.

Article 2. Personal information:

Your personal information is processed by the company for the purposes of customer relationship management and prospecting.

Your personal information can be accessed at any time in "my account" with your email address and password

In accordance with law n ° 78-17 of 6 January 1978 relating to information technology, files and freedoms, as amended by law n ° 2004-801 of 6 August 2004 (the "data protection law"), you have the right to access, rectify, delete and relating to your data. To exercise this, you must send a letter to the following address:

Company HAMEL Matthieu
3 la haute rouesnais
35890 laillé – FRANCE

In accordance with the data protection act, the processing of personal information collected on the site has been the subject of a Declaration No. 1225721 to the National Commission of Informatics and freedoms.

All personal information is sent and stored at the Web host of the site located in France, whose data are listed on the website under "legal notice".

Article 3. Disclosure to third parties:

The company does not transmit any of your personal information to third parties for prospecting purposes.

The company may disclose your personal information to legally empowered organizations and authorities, to the extent that disclosure is required or authorized by law, or where the company deems it necessary or appropriate to satisfy laws and other applicable legislation, or to protect or defend its rights or those of its employees, customers or any other person.

The company may transmit your personal information to third parties in the event of sale, transfer of assets, reorganization or liquidation. The company will notify you if your personal information will be subject to a different privacy policy.

Article 4. conservation:

Your personal information will only be kept for the duration strictly necessary for the management of the customer relationship and prospect, and will in no way exceed a period of five years, except as provided by law.

Article 5. safety:

The company has taken all necessary precautions to ensure the security of its files and the protection of its computer system, and in particular prevent that your personal information is distorted, damaged or that unauthorized third parties have access to it.

It is specified that in order to make its payment by credit card, the client interacts with the server of the secure platform stripe.

The site is subject to secure socket layer (S.S. L 3.0) encryption in order to protect all data related to payment methods. The online payment platform, stripe, offers payments that conform to PCI-DSS rules by integrating stripe tokenization via stripe elements or iOS or Android bindings.

It is specified that, at no time, the client's Bank data is transferred to the computer system of the site.

Article 6. Privacy:

When you create an account, you choose an email address and a password that you will be asked for each time you want to access it. Your personal information is thus protected by a password so that you, and you alone, have access to it. The company recommends that you do not disclose it to anyone.

You should also remember to log out of your profile and close your browser window at the end of your work session, especially if you are using a shared computer workstation with others for Internet access. This will prevent users from accessing your personal information.

You are solely responsible for preserving the confidentiality of your password. You will bear only the consequences that might result from any use by third parties who have known of it.

If you forget your password, you have a function on the site that allows you to receive your password in your email inbox. Likewise, if you are afraid that a third party may have been aware of it, you can ask to choose a new password by clicking "validate" in the "my information" section of "my account".

Article 7. Minor:

The company recalls that minors do not have the capacity to contract, and that the collection of data from minors must be the subject of parental authorisation.

Purchases of products on the site are reserved for people over the age of 18. The company does not collect or retain the personal information of persons it knows to be under the age of 18.

Article 8. Cookies and Web beacons:

Article 8.1. Cookies

The website uses the use of cookies. The cookie is a computer file, stored on the hard disk of your microcomputer. It is intended to report your previous visit to the site, and therefore does not allow your identification or constitutes personal information. Cookies are used by the company only for the purpose of personalising the service offered to you.

You retain the possibility of opposing the registration of cookies by configuring your Internet browser in the following way:

For Mozilla Firefox:

1. choose the "tool" menu and then "options"
2. click on the "Privacy" icon
3. Locate the "cookie" menu and select the options that suit you

For Microsoft Internet Explorer 8.0:

1. choose the "Tools" menu and then "Internet Options"
2. click on the "Privacy" tab
3. Select the desired level using the cursor

For Netscape 6. X and 7. X:

1. choose the "Edit" menu and then "Preferences"
2. confidentiality and security
3. cookies

For Opera 6.0 and beyond:

1. choose the "file" menu and then "Preferences"
2. privacy

You nevertheless lose the possibility to personalize the service that is delivered to you by the company via the site.

Article 8.2. Web beacons

Some Web pages of the site may contain Web beacons that allow to count the number of visitors to the site and/or to provide the company with a number of indicators.

These Web beacons can be used with some of our partners, in particular to measure and improve the effectiveness of the site.

In any event, the information obtained through these tags is strictly anonymous and simply allows to gather statistics on the attendance of certain pages of the site, in order to serve you better.

Article 9. Changes:

The company reserves the right to change this privacy policy at any time; Therefore, the company asks you to review it frequently on the site.

If the company makes substantial changes, you will be informed by email or notice will be posted on the homepage of the site. The company encourages you to read all changes to the privacy policy.

If the company is to use your personal information in a manner different from the one indicated on the collection form, you will be informed by e-mail, and you will be free to choose whether or not to let the company use your information Personal in this other way.

For more information on intellectual property rights, please refer to our terms and conditions of sale.